Privacy Control
Cat Escape! works without a named account or sign-in. The app creates a random Firebase guest identity for secure commerce, and Cloud Scores uses that identity only if you enable the optional feature.
The app sends an authenticated deletion request and then removes the local guest session and pending uploads. You do not need to contact support when this in-app action succeeds.
If you cannot use the in-app action, email ruskyluo@gmail.com with the subject “Cat Escape! cloud data deletion” and include the random Cloud Guest ID if you previously saved it. Mala Tech LLC will verify and complete identifiable cloud-data deletion requests as soon as reasonably possible, normally within 30 days.
Cat Escape! does not connect the guest ID to a name or email. If the app was uninstalled and no guest ID is available, we may be unable to identify which pseudonymous record belongs to the requester.
Local level progress remains on the device. De-identified challenge totals and World Best statistics that no longer contain the guest ID may be retained. Operational and required audit logs expire under the retention periods described in the Privacy Policy.
Deleting Cloud Data removes the Firebase Authentication account and cloud-score records, but it does not erase the store's own purchase history or Cat Escape!'s purchase-verification ledger. The ledger may retain a pseudonymous guest ID, product and transaction identifiers, order metadata, entitlement or delivery status, subscription expiry, refund or revocation state, environment, and verification timestamps.
These records are retained only for as long as reasonably necessary to prevent duplicate consumable delivery, deliver and restore entitlements, process refunds or revocations, investigate fraud or support issues, and meet legal and accounting obligations. They are not used for advertising or cross-app tracking. Contact ruskyluo@gmail.com for a request concerning purchase records; some records cannot be deleted while retention remains necessary for those purposes.
If Analytics & Diagnostics was enabled on Google Play, Firebase Analytics may separately retain an in-app purchase event under the Analytics retention period described in the Privacy Policy. Turning Analytics off stops future collection and resets the app's Analytics identifier.
